Although connections 关系 often get you to the front line but if you’re willing to work hard, you probably would get your chance.
Dan was one of the membership staff @ Equinox who signed me up initially in Nov 2012. In December he emailed me to say that they’vea special agreement with my spouse’s company that’s 1/3 off with a few fringe benefits. At the time, my husband had no idea at all to join a health club. But the 1/3 off got him thinking … and soon he signed up too.
I’ve no idea how Dan found out about my husband’s employer. In any case, he did his homework. We’re both rather happy, till now. Except the weakening water pressure.
During Dan’s tenure at the club, I canceled my membership a few times due to extended trip and returned smoothly, every time. Two years ago Dan got promotion to become the membership director at another branch. So this time after my return fm a trip, re-signing up (reinstall) was problematic. Actually, it’s bit confusing at cancellation since no one seemed to know what to do. When I went back to the club, first two women staffer didn’t know how to handle me. They graciously let me used the club in the mean time till the third woman called me in a few days later, and signed me up as a new member with 1 year long commitment. This type of membership means you’ll be fined if you cancel before you fulfill the year long contract.
I asked Dan for advice, even he’s at another branch now. He replied immediately and clearly:
It would just be a reinstatement of your membership. Regardless though, the company memberships are month to month because the company corporate agreement instructions state that cancellations can be submitted at any time. They would just take in effect at months end. Also, even if it was a year contract, based on “Equinox rules”, you’ve been a continuous Equinox member since I signed you up back in 2012. Your breaks of membership have not been longer than 90 days. So technically, you are well out of your 1 year obligation. If you need to submit a cancellation, you’ll be able to.
What would happened if a new employee signs up and then wants to cancel it within first few months? – Less than a year. Which rule governs here?
If it’s a brand new membership under the Citi corporate, it would be an initial 90 day commitment, but after that, month to month
Chinese has proverb three heads are better than one (三个臭皮匠胜过一个诸葛亮). If one of the three women has done a little homework, this would not have happened. Dan’s promo was well deserved.